Shipping Policy

SHIPPING POLICY AND DELIVERIES

Please review and confirm the details of your order, including your delivery address, to avoid additional charges. Shipping costs will be calculated and displayed before finalizing your order. KAPP GRILLS is not responsible for any custom fees or taxes applied to your orders

At the time you place your order, please review and confirm that all of the details of your order are accurate, including your delivery address. You will be responsible for any additional delivery charges or expenses resulting from inaccuracies in your order. Shipping will not commence until payment due for the full balance clears.

After you place your order, you will receive a shipment confirmation email containing either a tracking number for your purchase or a phone number for the shipping carrier. The tracking number will be active within twenty-four (24) hours. Please note that if we are experiencing a high volume of orders, there may be a short delay in the shipment process. If there will be a significant delay (more than seventy-two (72) hours) in the shipment of your order, we will contact you via email. Please note that a delay of up to thirty (30) days for custom-made doors can occur. KAPP is not responsible for any shipping delays resulting from factors out of its immediate control, such as ship or truck break-downs.

The shipping carrier will contact you directly to schedule the delivery. You will be responsible for any costs or fees, including storage fees, resulting from your failure to take delivery of the shipped product on the date and time the delivery is scheduled.